Item 941 - Douw Steyn Call Centre Launch February 2004

Identity area

Reference code



Douw Steyn Call Centre Launch February 2004


  • 2004-02-03 (Creation)

Level of description


Extent and medium

Transcription of speech made by Mr Mandela

Context area

Name of creator

(18 July 1918-5 December 2013)

Biographical history

Archival history

Migrated from the Nelson Mandela Speeches Database (Sep-2018).

Immediate source of acquisition or transfer

Content and structure area

Scope and content

Launch of Budget Call Centre

Appraisal, destruction and scheduling


System of arrangement

Conditions of access and use area

Conditions governing access

Conditions governing reproduction

Language of material

  • English

Script of material

Language and script notes

Physical characteristics and technical requirements

Finding aids

Allied materials area

Existence and location of originals

Existence and location of copies

Related units of description

Related descriptions

Notes area



It is always a great pleasure to see new investments coming to our country, and today marks another very gratifying celebration of such investment.
When South Africans came to the table to negotiate a peaceful settlement and an end to apartheid, we genuinely believed that the world would celebrate with us also by means of big investments in our economy. We thought that the consolidation of our young democracy would be supported by massive investments, allowing our economy to grow and prosper.

We had reason to believe that there would be a so-called peace dividend accruing to the country after all these decades of apartheid rule, discrimination and exploitation. This, we thought, would be not through donor aid but mostly through investment and trade.

We all know that the foreign investment was, eventually, not of the volume and nature that we anticipated.

However, in spite of the understandable disappointment that the optimistic expectations were not met, we are highly appreciative of the foreign investment that did take place. There are those notable examples of entrepreneurs and corporations that demonstrated their faith in the future of this country by investing their money here.

That faith is being vindicated by the general performance of the South African economy. It is universally recognised that the fundamentals of our economy are extremely sound, and the management of the economy is hailed across the world.

We are confident that the healthy performance of our economy will lead to increasing direct foreign investment in the months and years ahead.

We are here today to mark another major investment in our country, and specifically in the Western Cape.

As we now know, the Budget Group of Companies from the UK has signed a lease for a substantial contact centre facility in Cape Town, which will bring an investment of R100 million over three years to the province.

I am particularly pleased about this investment because a major personality involved in this is a very valued friend, Douw Steyn. This business was started by Douw who is now the Group Chairman. Douw Steyn is an excellent example of a South African business person who spread his wings internationally and yet remained firmly committed to South Africa.

His generosity to us, our organisation, and to the development of South Africa is well-known and I am sure he would be embarrassed if I go into details. I can only thank him, and especially today commend him and his company for this investment in our economy.

We wish Wesgro well in their efforts to strengthen and grow the economy of the Province. And we congratulate Budget and Wesgro on the partnership they have formed.

I thank you.

Alternative identifier(s)

Access points

Subject access points

Place access points

Name access points

Genre access points

Description control area

Description identifier

Institution identifier

Rules and/or conventions used


Level of detail

Dates of creation revision deletion

Acquisition method: From hard drive ; Source: Nelson Mandela Foundation Prof J Gerwel. Accessioned on 29 Aug 07 by Razia Saleh; Adam Kaloides




Accession area

Related subjects

Related people and organizations

Related genres

Related places